We posted a photo of a breakfast bag on Sunday that a friend of mine sent me, and I have now received the photos of the contents.
Many readers voiced their experiences about the most recent breakfast offerings at hotels in North America, not just Hilton’s, that were less than unacceptable at this point in the pandemic.
Hilton Seattle “breakfast”:
Here’s a comment my friend also sent:
I was also lectured that this “breakfast” is only offered between 7am and 9am, including Weekends. But they gave me this at 9:45am as a “courtesy”.
It would be best to look at the comments on the piece that I wrote the other day. As you can expect, LoyaltyLobby readers care about their benefits and services offered at hotels.
We are now on the month EIGHT of this Covid-19 pandemic that will last at least until the northern summer of 2021. I am sure that most of us understand that hotels may temporarily suspend restaurant or even limit housekeeping, but doing this for months with no end in sight.
Why would you stay at full-service hotels when select service ones can better deliver in the current environment?
It would be beneficial if hotels would clearly present what services are available and to what extent. Consumers and elite members could then make an educated choice when making bookings.
Hilton and Marriott now display this information to many of the full service and Hilton for other hotels.
Why are hotels allowed not to serve complimentary breakfast for elite members when paid one is available? Why are hotels unable to provide lounge benefits at open F&B outlets like many hotels in Europe and Asia do?
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