A RYANAIR passenger was left demanding a refund after he paid extra for a seat by a window only to discover his row didn’t have one.
Annoyed customer Marcos Molina took to Twitter to express his frustration at having paid extra for a window seat that didn’t come with a window view.
Marcus was travelling from Berlin to Ireland earlier this weekCredit: Marcos Molina
Marcus, who lives in Germany shared his “travel fail” online on Thursday after flying from Berlin to Ireland.
He told Dublin Live: “It’s super annoying because the whole point of paying extra is to get those little upgrades.
“You know, you pay more to be more comfortable, or at least as comfortable as it can be on a cramped plane.”
The Peurto Rican said he had to pay extra for his return journey because he had been booked into the same seat going back.
He’s now calling for Ryanair to refund him the extra money he spent on the seat.
Ryanair offers some seats at a price for its customers, including those with extra leg-room or ones that are closer to the front of the plane.
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It’s difficult to tell through the Ryanair website which seats on the rows actually have windows next to them, but the budget airline said customers are advised that there are no windows during the process.
A spokesperson from Ryanair told the Sun Online: “There are three seats on all Boeing Next Generation 737-800s that do not have windows.
“Customers who choose to purchase these seats are advised of this fact during the booking process on the website.”
Customers can pay up to £20 when booking a specific seat through the Ryanair websiteCredit: Ryanair.com
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