CORONAVIRUS cases in Tenerife have hit four as hundreds remain in the quarantined hotel on the island.
However, as Jet2 refuse to fly passengers home until they test negative for the virus, we’ve explained the latest travel advice for Brits going to Tenerife.
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An Italian doctor and his wife staying at the hotel on the island were confirmed to have the virus, along with two other Italians of the same group, leading to the shutdown of the hotel for the rest of the guests.
There are approximately 800 guests and 200 staff members quarantined in the hotel – and sources have said that 50 Brits are now able to leave.
However, airline Jet2 have refused to fly any of the guests back until they have been tested and results are negative.
Is it safe to travel to Tenerife?
The UK Foreign Office has updated their latest travel advice for Brits heading to Spain.
They warn: “The Spanish authorities are dealing with confirmed cases of coronavirus in the H10 Costa Adeje Palace Hotel in Tenerife. If you’re in this hotel, you should follow the advice of the local authorities.”
They also said: “There is an ongoing outbreak of coronavirus (COVID-19) in China and elsewhere, including Spain.”
Concerned travellers on the island are advised to call (+34) 900 112 061 with any questions.
Spain has reported 10 cases of coronavirus, with infections across Tenerife, Madrid, Catalonia, Castellon and Seville.
Travellers are being warned to take extra precautions when travelling, such as washing hands with antibacterial gel.
The NHS website advice includes covering your mouth and nose with a sleeve or tissue when coughing or sneezing, and not touching your eyes, nose or mouth with dirty hands.
Spain is still considered safe to travel to, with no quarantined zones or travel warnings.
Can I cancel my holiday to Tenerife?
All flights are still operating from major airports, although there are some delays to the Canary Islands following the sandstorm.
Any Brits due to travel to Tenerife are unlikely to get their money back.
The only time that tour operators are required to give a refund on holiday packages is if the Foreign Office changes its travel advice for a region and turns it into a no-go area, which they have not done in this case.
Independent hotels are not even required to refund money in this instance, so if you have paid in advance and choose not to turn up then you will lose your money.
If the hotel is a large chain, it could be worth asking to change your stay to another location or delay your trip but they are under no obligation to grant this.
Holidaymakers are advised to check with their travel insurance providers to see if there is something they can do, but that is also unlikely.
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