CBS TV host Gayle King claims she’s left with “no clothes” after Alaska Airlines checked her bags through to the wrong airport.
The This Morning presenter took to Instagram to complain after realising her bags were headed to New York City instead of Mexico.
Gayle, who’s a close friend of the Duchess of Sussex, shared a photo of the lost luggage form she was filling in, as well the missing bags on the social media site.
The 65-year-old explained that she was travelling from Los Angeles to Mexico with her daughter yesterday.
After landing in Mexico, Gayle realised that her two bags had in fact been checked through to New York’s JFK airport.
The TV presenter told her 767K fans: “Help! First time on Alaska airlines and filling out lost bags reports upon closer exam I see my bag was tagged to JFK and I just landed in Mexico!!”
She added that a “very, very nice” Alaska Airlines employee named Azael was trying to help.
Gayle said that he was looking into how her bags were checked to the wrong airport despite the fact that the family were on a direct flight.
Later, Gayle said that one of her two bags had arrived, but another was still missing.
She wrote: “PLEASE HELP! Two bags missing one just delivered … the HUGE gray bag with my clothes still not here!!! “
Gayle added: “Wearing my new dress I bought today because I have NO clothes!”
Alaska Airlines has since apologised to the TV presenter and promised to do “everything they can” to help.
The airline Tweeted: “Hi Gayle! I’m so sorry we didn’t see this post originally! Our baggage team is amazing and they will do everything they can to reunite you with your bags as soon as possible! #SendingAllTheGoodVibes – Samantha.”
It later added: “Oh nooo! As much as I love that dress on you, we gotta get your other bag to you asap! I’m reaching out to my baggage team to see if we can get an update and get them in touch with you right away. – Samantha.”
Sun Online Travel previously revealed how airlines lose bags for approximately six in every 1,000 passengers.
You can reduce the pain of having no clothes by sharing your suitcase with someone else.
We also explain your rights when an airline breaks your luggage.
Sun Online Travel has contacted Alaska Airlines for comment.
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